Refund policy

VALANTIS Return & Refund Policy

We want you to love your VALANTIS purchase. If you aren’t completely satisfied, here’s what you need to know about returns and replacements.

NO REPLACEMENTS WOULD BE ENTERTAINED ON COD.

Replacement Period
You have 7 days from the date of delivery to request a replacement.

Replacement Eligibility
To be eligible:only for prepaid orders

The item must be unworn, unused, with original tags and packaging intact.

You must provide proof of purchase (receipt or order number).

Prepaid Orders:
We offer replacements for prepaid orders to ensure a smooth and hassle-free experience for our customers.Replacement orders will be processed after payment of applicable replacement and shipping charges by the customer.

Cash on Delivery (COD) Orders:
We currently do not offer replacements on COD orders. If you require assistance regarding your order, please contact our WhatsApp support team at +91 9485741003, and we will do our best to guide you toward a suitable resolution.

How to Initiate a Replacement
 contact us at:

valantis18082001@gmail.com

Or call Customer Support  at ++91 78277 41003

Please include your order details and reason for return.

Damages & Issues
Please inspect your order upon receipt. Contact us immediately if your item is defective, damaged, or incorrect so we can make it right.

Non-returnable Items

Custom, personalized orders

Sale items and gift cards

Perishable goods, hazardous materials

Exchanges
For fastest service, place a separate order for the desired replacement.